Showing posts with label back to school retail. Show all posts
Showing posts with label back to school retail. Show all posts

Wednesday, August 26, 2009

Back to school retail roundup


If you’ve seen the trailer for The September Issue, a documentary film about the fashion industry, you’ll understand why fall is such a critical time.

For kid, tween and teen retailers, back to school is the equivalent of the September issue.

While the economy has affected the situation somewhat, according to the National Retail Federation’s 2009 Back to School Consumer Intentions and Actions Survey, conducted by BIGresearch, the average family with students in grades kindergarten through 12 is expected to spend $548.72 on school merchandise, a decline of 7.7 percent from $594.24 in 2008. Total spending on back to school is expected to reach $17.42 billion. 2009 back-to-college and back-to-school spending combined will total $47.50 billion.

And that's about it for the bad news. The good news? According to recent research from Burst Media on back-to-school shopping habits, "only 15.7% of shoppers will spend less money this back-to-school season and almost one-quarter (24.9%) will actually spend more money than last year."

So, then, where is everyone shopping? Which retailers have the best merchandise? Which brands have the best campaigns?

Ypulse featured a great post yesterday "What Worked in This Year's Back to School Campaigns." It's a terrific summary of this year's best BTS promotions and current youth marketing best practices.

Our favorites? Nordstrom's Twilight Saga: New Moon promotion, including exclusive movie merchandise, Kmart's "Schoolebrity" campaign, featuring a sweepstakes, games and special layaway programs, and Sears' "Arrive Lounge” featuring celebrity Selena Gomez.

Let us know your favorites as well. Also, Targeting Kids is on the lookout for cause-related marketing campaigns (both current and up and coming) that target kids, tweens or teens so please let us know about those too.

Happy back to school shopping!




Tuesday, August 26, 2008

On the way to Kindergarten: Office Depot

I just got back from vacation and one of the pieces of mail I was particularly excited to open was the Kindergarten welcome letter from my daughter’s elementary school. I hadn’t done much shopping for her yet and wanted to do it together so she felt proud and part of the process. We skimmed through the letter quickly so we could get to the important stuff: KINDERGARTEN SUPPLIES, listed on page 2. Listed on page 2 is an understatement. The list honestly took up the entire page. Here it is:

“[Name of school] will supply each student with scissors and paper. In addition, your child should bring:

  • Roomy backpack big enough to hold a folder, projects, papers, lunch and a jacket.
  • A dozen pencils, regular size #2
  • A dozen (or more!) glue sticks, any brand, to be shared by all
  • One bottle of white glue
  • One box of washable markers to be shared
  • One box of 16 crayons to be shared
  • One package of 3 x 5 note cards
  • One ream of white copy paper (8 ½ x 11)
  • One box of Kleenex (or more!)
  • One box of antibacterial or baby wipes (or more!)
  • Liquid hand soap dispensers or refills (one or more)
  • One box of band aids

Office Depot offers our school a generous rebate on year-round purchases so please remember to mention [name of school] to the cashier.

Now… it’s been a long time since I’ve attended Kindergarten and my daughter is my oldest child, so at the risk of sounding completely out of it, I still have to remark that this list came as somewhat of a shock. I do like the part about “the school will supply each student with scissors and paper” though. That’s a nice, generous touch.

Still, eager to do some shopping (remember, I was already in a shopping mood), we grabbed the little one and headed down to Office Depot to take care of the list. On the drive down I kept thinking that I never would considered Office Depot for my incoming Kindergartner had I not been so easily lured by the “generous rebate” copy on the school’s welcome letter. Apparently everyone else in the school district was too, because the parking lot was packed on a rainy Monday afternoon.

The store was somewhat prepared for us. The front entry had a display listing all of the area schools’ supply lists (in case you left yours at home – a very nice touch) and, although it took us a bit of time to locate the “back to school” section (in the back of the store) we did find almost everything on the list. Including hand soap, tissues, and baby wipes! Who knew you could get baby wipes at Office Depot. (I’m still not sure what’s going to happen with those wipes but I guess I’ll find out at parents’ night.)

The downside: the back to school section was crowded with parents and kids of various ages (including my one year-old who always makes shopping trips more difficult) and the rows were too narrow for a shopping cart. The visual merchandising could have been a lot better too, organized by grade level or with fun signs pointing out cool stuff. I was hoping for more of a traditional back to school shopping spree a la Target or other superstore where Back to School is made to feel like a special event and recognized as the important rite of passage that it is. Office Depot has also missed out on a lot of obvious licensed merchandise opportunities. Most of the school supplies we saw were really generic and “too boring” according to my daughter. Still, I was able to buy some Cars branded glue sticks (the last one in stock) and my daughter whined for a particularly ugly Hannah Montana backpack, but that was really it. (By the way, I am adamantly opposed to any licensed merchandise that doesn’t further the brand’s core values but that’s a topic for another blog post).

All in all, I give Office Depot huge points for partnering with local schools and offering non-traditional merchandise so we could satisfy our supply lists in one trip. We filled the cart and spent $40. The salespeople were exceedingly helpful too. I’ll definitely be back next time we need to stock up, but I won’t expect the trip to satisfy any rite of passage urges for me or my daughter.

Still feeling the “urge” to do something special for my daughter, I eagerly opened a marketing e-mail from Hanna Andersson about their back-to-school specials, and promptly drove down there and spent $70 on an adorable striped backpack, matching wallet and pencil case. And I got her a new outfit. We were both hugely satisfied. How’s that for retail therapy?

Monday, August 11, 2008

Retailers txt teens

When I received my Ypulse post alerting me to yesterday's Tampa Bay article Retailers know texting is the totally best way to reach teens, I saw that Anastasia had commented "this seems like a no duh one to me...as long as it's opt in and not sneaky at all." Ah, but I disagree. You'd think that major retailers and other large companies who have some sort of teen initiative would rally behind mobile marketing efforts. Because, of course, that's where the teens are, right? If only it were that simple. Yes, teens are glued to their phones. Yes, they text incessently. But does this mean that they want to receive mobile marketing messages from their favorite retailers? The article reports that Beall's department stores gained 5,000 opt-in subscribers since March. Let me repeat that. 5,000 subscribers. Since March. Just about any print, e-mail or online advertising campaign would far exceed those results. Couldn't those marketing dollars be put to better use?

The article does point out that while text messaging is not a great way to attract new customers, it can serve as a new channel to communicate to existing shoppers. Still, though: "Stores walk a fine line between relevant content and being labeled lame by picky teens." Isn't that the truth.

My advice to retailers or anyone else jumping on the mobile marketing bandwagon: Outline your goals and intiatives. What do you hope to gain from your mobile marketing efforts? Craft your messages around some sort of campaign that's relevant to teens. Know your audience. Or hire someone who does.