Miley Cyrus mega marketing--oops I mean concert-- review

It wasn’t the $39.50 tickets that somehow turned into $75 with fees and taxes. Or the hour-plus drive to and from Tacoma. Or the collective eardrum-piercing high-pitched screams from thousands of pre-teen girls. Or the wait to buy overpriced concert merchandise like a $10 glow stick (that should not have cost more than 25 cents.) Or the Walmart mannequins and banners lining the walls promoting the new Miley Cyrus clothing line. Or even the fashion booths (also Walmart) where moms and girls lined up their picture taken in front of a green screen next to Miley and other models wearing her new clothing line. No, no. I fully expected and embraced all of that.

The surprise was that the Miley/Disney/Walmart/Touchstone/ marketing machine took center stage on stage and passed for entertainment. Now, I know what you’re thinking… I’m in the business; nothing should shock me, right? Advertising is the new entertainment. But after having to suffer through the opening act (Metro Station, headed by Miley’s brother Trace Cyrus), the band closed with "Shake it" which also doubled as a…. Walmart advertisement. Every single video screen was devoted to promoting the Miley Cyrus clothing line as models danced on a runway showing off their new threads. Admittedly, the video was well produced and the song was catchy, but still. It’s an ad. On stage. Tacky.

That was just the beginning, the icebreaker if you will (incidentally, Miley herself opened up the show pounding inside a fake chunk of ice and then had a “Breakout” moment where she suddenly appeared amidst ‘fire’ and smoke—very This is Spinal Tap if you ask me but I digress…). Where was I? Oh right, back to the advertising-as-entertainment. Three or four songs into her performance, Miley paused for reflective moment. She told us about what a great summer she had on Tybee Island in Georgia: “It really gave me a chance to connect with people I love most in my life…” she said. “And now… to show you what I’m talking about, I’d like to show you a clip from my latest movie, The Last Song.” Really? We get to watch a movie trailer in the middle of a concert? Disney/Touchstone, you’ve reached a new low. I would like my money back! But wait—that's not all. Miley of course sang a few songs from the movie (the songs are not bad and Miley does truly have a lovely voice when she’s not screaming or violently flipping her hair). Perhaps the concert promoters thought we'd get bored if there wasn't enough going on on stage during one of her slow songs, so they played more movie clips while she sang. Why bother to go see the movie when you can see all the main scenes during the concert? Good grief.

I don't know, maybe I'm the only one who's bothered by this kind of insidious marketing. My 7 year-old daughter, her friend and the thousands of other little girls at the Tacoma Dome thought it was the best of both worlds.

Back to school retail roundup

If you’ve seen the trailer for The September Issue, a documentary film about the fashion industry, you’ll understand why fall is such a critical time.

For kid, tween and teen retailers, back to school is the equivalent of the September issue.

While the economy has affected the situation somewhat, according to the National Retail Federation’s 2009 Back to School Consumer Intentions and Actions Survey, conducted by BIGresearch, the average family with students in grades kindergarten through 12 is expected to spend $548.72 on school merchandise, a decline of 7.7 percent from $594.24 in 2008. Total spending on back to school is expected to reach $17.42 billion. 2009 back-to-college and back-to-school spending combined will total $47.50 billion.

And that's about it for the bad news. The good news? According to recent research from Burst Media on back-to-school shopping habits, "only 15.7% of shoppers will spend less money this back-to-school season and almost one-quarter (24.9%) will actually spend more money than last year."

So, then, where is everyone shopping? Which retailers have the best merchandise? Which brands have the best campaigns?

Ypulse featured a great post yesterday "What Worked in This Year's Back to School Campaigns." It's a terrific summary of this year's best BTS promotions and current youth marketing best practices.

Our favorites? Nordstrom's Twilight Saga: New Moon promotion, including exclusive movie merchandise, Kmart's "Schoolebrity" campaign, featuring a sweepstakes, games and special layaway programs, and Sears' "Arrive Lounge” featuring celebrity Selena Gomez.

Let us know your favorites as well. Also, Targeting Kids is on the lookout for cause-related marketing campaigns (both current and up and coming) that target kids, tweens or teens so please let us know about those too.

Happy back to school shopping!

What PBS can teach us about educational children’s media

PBS Kids recently earned the distinction as the #1 educational children’s media brand, according to a new GFK Roper survey that polled over 1,000 U.S. adults in April, asking questions about PBS Kids as compared to Leapfrog, Nick, Jr., Playhouse Disney, Noggin, Discovery Kids, National Geographic Kids, KOL (a.k.a AOL for Kids) and YahooKids, among others.

Surprise? Not to those who already know and love all things PBS Kids, including popular programs/brands such as Sesame Street, Word World, Super Why and Cyberchase.

According to the study, “PBS KIDS excels at addressing key curriculum areas and children’s cognitive and social/emotional developmental needs. Respondents concurred that PBS succeeds in delivering important topics to young viewers with reading and literacy (80%) ranking as the topic that PBS speaks to best. Other developmental areas that follow literacy include the arts (75%), science/technology/engineering/math (74%), social/emotional development (74%), healthy living (73%), and the environment (71%).”

Can any other educational children's brands be held to such a high standard? Apparently not. Truth be told, the FCC is partially to blame. The Children's Television Act (CTA) enacted by Congress in 1990, requires broadcasters to provide at least three hours a week of educational/informational (E/I) programming for kids between the hours of 7 a.m. and 10 p.m. But there's no definition of what "educational" actually means. Therefore, it's no big surprise that a 2008 Annenberg study found that merely 25% of E/I shows were of "minimal educational value." Worse, nearly 70% of the shows aimed at school-age kids contained violence and harsh language.

But this blog isn't aimed at parents who have ample reason to turn off their television sets forever. It's targeted at you (and me): the children's media producer, the brand marketer, the content creator, the television executive, the toy licensor; those of us who fuel the amazing machine that churns out kids media and the related "stuff" that goes along with it. You and I both know that a lot of it is pure crap. And that it contains absolutely no educational value whatsoever.

So now what? I say take a few pointers from PBS Kids. Here are a few:

1. Establish a curriculum. Don't know how to do this? Hire a curriculum consultant! There are plenty of them out there and they would love to work with you.
2. Pick a subject area (or two) and stick with it - i.e. math/science, social/emotional, language development. Keep it simple, keep it fun.
3. Form an educational advisory board (yes, with real educators and child development specialists) to review scripts, storyboards, even licensing deals - to ensure that everything is on brand and that the content meets the highest standards possible.
4. Determine how you will measure the success and educational outcomes of your children's media property (hint: your curriculum consultant and/or educational advisory board can help you do this).
5. Get an independent, ideally educationally-based organization to conduct a research study or brand audit. For example, a Georgetown University study, "Educational TV: 30 Years of Sesame Street Research" found that the children who had watched more Sesame Street as young children had higher school performance as adolescents, as measured by grades in English, math, science and overall GPA.

Can your children's media brand pass the test?

Marketing to Kids: Our favorite titles

“The average 10-year-old has memorized about 400 brands, the average kindergartner can identify some 300 logos and from as early as age two kids are "bonded to brands." Some may call it brainwashing, others say it's genius; regardless of how you see it, the approach is the same: target young kids directly and consistently, appeal to them and not the adults in their lives and get your product name in their heads from as early an age as possible.” --- Juliet Schor, Born to Buy: The Commercialized Child and the New Consumer Culture

According to recent research “even in these tough economic times, tweens wield $43 billion in spending power annually, and influence the spending of billions more on everything from cell phones to vacations to automobiles.” Statistics also show that kids and tweens influence another $150 billion of their parents' spending. So what are we to do with this information?

Wherever you stand on the issue of marketing to kids and teens, there’s no disputing that (done right), an early investment in the kids and tweens business can be a driving force in your company’s future and long term success. The question is… how do you do it right?

We at Hopscotch Consulting spend a lot of time pondering this issue, advising companies on appropriate marketing campaigns and brand strategies that empower kids (and don't exploit.) We have lots of great ideas and insights; eventually we'll write our own book. In the meantime, we'd like to share a number of titles on the topic that tackle the issue of marketing to kids from multiple angles:

Born Digital: Understanding the First Generation of Digital Natives
By John Palfrey and Urs Gasser
As a lawyers who specialize in intellectual property and information issues, Palfrey and Gasser discuss the ways "downloading, text-messaging, massively multiplayer game-playing, YouTube-watching" youth are transforming society.

Born to Buy: The Commercialized Child and the New Consumer Culture
By Juliet Schor
Schor exposes what she believes to be a huge cesspool of materialism, consumerism and commercialization that perhaps is leading to a generation of kids that won't learn what is important and truly necessary in life.

Brand Child: Remarkable Insights into the Minds of Today's Global Kids & Their Relationships with Brands
By Martin Lindstrom and Patricia B. Seybold
Brand Child provides a comprehensive account on how current tweens perceive brands, react to marketing and decide to spend their considerable financial buying power.

Buy, Buy Baby: How Consumer Culture Manipulates Parents and Harms Young Minds
by Susan Gregory Thomas
"The moment a baby can see clearly, she becomes a consumer." Investigative journalist Thomas interviewed child development experts, product developers, marketing consultants and educators in this exposé on how marketers are targeting young minds - even before they leave the womb.

Consumer Kids: How Big Business is Grooming Our Children for Profit
By: Ed Mayo and Agnes Nairn
How do children become targeted by big business and why does it matter? Mayo and Nairn show how corporations have exploited and packaged childhood and why too much marketing can make you unhappy.

Creating Ever-Cool: A Marketer's Guide to a Kid's Heart
By: Gene Del Vecchio
What's secret formula for achieving “ever-cool” status- one of the key attributes that the most successful kids’ products have in common? Del Vecchio provides some great tips on how to best establish a lifelong relationship with the youth market.

Gen BuY: How Tweens, Teens and Twenty-Somethings Are Revolutionizing Retail
By Kit Yarrow, Jayne O'Donnell
Yarrow and O'Donnell argue that Gen Y consumers have revolutionized the way Americans shop by turning traditional sales and marketing strategies upside down. The book offers an in-depth look at what motivates these young people to buy certain products and reject others.

Getting Wiser to Teens: More Insights into Marketing to Teenagers
By: Peter Zollo
This book gives readers a thorough understanding of what teens think, feel, and need, what they do, what they buy, and how marketers should--and shouldn't--reach them.

The Great Tween Buying Machine: Capturing Your Share of the Multi-Billion-Dollar Tween Market
By: David L. Siegel, Timothy J. Coffey, Gregory Livingston
What drives tweens, and what are the social and personal implications for this market? This book explores how this target market has changed over the last few years and reveals key information on how to expand a company's marketing base.

Growing Up Digital: The Rise of the Net Generation
By: Don Tapscott
As a result of their access to the digital media, today’s kids, teens, and tweens learn, work, think, shop and create differently than their parents. This book provides valuable insights for marketers who wish to understand this new generation that is surrounded by high-tech toys and tools from birth (full disclosure- when some of us at Hopscotch were employed by FreeZone.com back in the mid 1990s we worked with Don in providing many key insights)

The Kids Market: Myths and Realities
By: James U. McNeal
Called the "godfather of kids marketing," by U.S. News and World Report, James McNeal shares all his knowledge gained from years of experience marketing to kids in the USA and Asia.

Marketing to the New Super Consumer: Mom & Kid
By: Timothy Coffey, David Siegel and Gregory Livingston
Insights into understanding how moms make shopping decisions and how children are very much involved in the decision-making process.

Totally Wired: What Teens and Tweens Are Really Doing Online
By: Anastasia Goodstein
Ypulse founder and blogger Anastasia Goodstein explains how teens use technology--including the benefits and drawbacks--and how parents can set realistic boundaries in cyberspace.

What Kids Buy and Why
By: Daniel Acuff and Robert H Reiher
Grounded in brain development with a sound underpinning of why kids behave as they do at specific ages and across gender, Acuff and Reiher take you behind the scenes of many major successful brands.

Got a favorite book to share? Let us know!

So much texting, so little interest in mobile marketing

My cell phone woke me up at the crack of dawn this morning. I thought, “Who could be texting me this early?!” Is it an emergency? Does a friend need some help? I anxiously reached over to my nightstand and quickly opened my phone. It was an auto company wanting to give me a 20% discount if I texted back “SAVE.” Talk about a rude introduction to mobile marketing.

According to a research study that was presented last week in New York by Peter Johnson, VP of market intelligence and strategy at the Mobile Marketing Association, “Mobile marketing represents 1.8% of all marketing expenditures in 2009, and while this may seem like a small number, the average mobile marketing budgets are growing by 26% per year…this growth, it should be noted, is happening when marketers are seeing a 7% drop in their average marketing budgets.”

Also recently released, results from the second annual Vlingo Consumer Mobile Messaging Habits Report show that this year, "nearly 60% of mobile phone owners use their phones to text, with 94% of teens the largest user group, and 20-somethings at 87%.”

With these surprising numbers, you would think that teens are a great target and would respond well to mobile marketing. Teens have embraced texting more rapidly than the other demographics and texting has become their ultimate direct response vehicle. However, there is another side to the research which shows that teens do not want to be bothered with SMS ads and they don’t like to use a short code displayed in an advertisement. At the recent YPulse Youth Marketing Mashup in San Francisco last week, Fuse presented their study which found that even though SMS ads were up 30% this year, less than 10% of teens surveyed approved of those messages or wanted to be marketed to via that platform.

So what's a marketer to do? Teens are more likely to respond to contests or freebies such as cool downloads, exclusive content and other items of value. In fact, according to a 2008 survey by the Direct Marketing Association, 19% of teens ages 15 to 17 have responded to a mobile phone offer. So my big question is: if teens are drivers of change in society, can they drive change in mobile advertising as well?

-- Posted by Chelsie Friend, Research Assistant, Hopscotch Consulting